The Diwali festival is near and on this occasion there is a huge increase in the number of passengers. Keeping this in mind, Railways has also announced festive special trains, but still the crowding in trains and stations is continuously increasing. Traveling in general and reserve class coaches is often difficult during festivals. In such situations, many times passengers do not even get their reserved seats. It is possible that this time when you go out to travel you will not get your reserved seat. If this happens to you, you can recover your seat by following the methods mentioned today.
You can follow this method.
- The first step is that you must complain to the person in charge or TTE (Train Ticket Examiner) present on the coach. If you do not receive TTE on the coach, you can use other options.
- If you do not get a solution from TTE, you can contact the Railway helpline 139. This number is based on IVRS (Interactive Voice Response System), where all mobile phone users can register complaints about problems related to their docking.
- Apart from this, you can also use the official Railways app ‘Rail Madad’. You can easily register your complaints through this app. Apart from this, your problems can also be shared on Railways’ social media platforms.
You can avail these facilities by calling helpline 139-
- Press 1 for security information
- Press 2 for medical emergency
- Press 3 for information about train accidents.
- Press 4 for a train-related complaint
- Press 5 for general complaints
- Press 6 for surveillance related information.
- Press 7 for information related to transportation and packaging.
- Press 8 to know the status of the complaint
- Press 9 to report any station, surveillance and corruption
- Press * to speak to a call center executive
- Inquiries: Press 0 for information on PNR, fares and ticket booking.
